Membership Frequently Asked Questions
MMM Membership FAQ
Membership Questions Answered
We believe motivation works best when expectations are clear. Below you'll find answers to the most common questions about membership start dates, deliveries, billing, and account management.
When does my membership begin?
Your membership begins immediately when you sign up and payment is successfully processed.
When will I receive my first Bronze digital drop?
Bronze members receive access to weekly digital content according to the current delivery schedule. If you join shortly before a scheduled drop, you'll receive that week's content.
When will I receive my first Silver shipment?
Silver members receive their first monthly shipment according to the current fulfillment schedule. Customers who join shortly after a shipment may still qualify for the upcoming shipment based on our grace period.
What if I join after a shipment has already gone out?
We offer a short grace period after each shipment. Customers who subscribe within the grace period may still receive the upcoming shipment instead of waiting until the following month.
How do I use my member discount?
Members receive a 10% member discount that is automatically applied to all physical product purchases—no code required. Browse and shop as usual and your member savings will be reflected automatically at checkout.
How often am I billed?
Memberships renew automatically renew on the first day of each month unless canceled through your customer portal.
Can I change my shirt size?
Yes. Silver members can update their preferred shirt size through their subscription portal before the next fulfillment cycle.
Need More Help?
If you still have questions about your membership, billing, deliveries, or account settings, we're happy to help.
Contact Support